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How
long does it take for my order to be
delivered?
Royal
Mail 1st class - Delivery usually within 2
to 3 days. However 5 working days should
be allowed before contacting us if your
order has not arrived.
If in
the event of a delay it is not possible to
dispatch your order promptly you will
receive an e-mail to advise you of
this.
What
payment methods do you
accept?
We
accept VISA, MASTERCARD, SWITCH, SOLO and
JCB credit and debit cards.
What
is your return policy? How do I return
faulty products?
We offer
a 100% satisfaction guarantee that means
that if you are not satisfied with any
product you buy from us you may return it
within seven days and we will give you
your money back - only if the products
obtained are faulty or have not been open.
You must e-mail us to obtain a returns
number and return instructions before
sending any items back.
Is it
safe to order online?
Absolutely!
We use 128-bit secure socket layers to
protect your personal information; one of
the safest processing system on the web.
All information about your order is
encrypted, and cannot be viewed by anyone
else.
Will
my name be put on a mailing list, or sold
to other advertisers?
No
personal information will be shared with
or sold to any other company; nor will you
ever be put on any mailing
list.
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